Nomsa manages a local flower shop and currently uses traditional methods to handle inventory
and customer orders. She is facing challenges in efficiently managing sales and providing a
seamless experience for customers. You've introduced the idea of implementing a computerised
information system that enables customers to place orders online for delivery or pickup. Nomsa is
sceptical about this shift and needs convincing about the advantages of adopting such a system
for her flower shop.
Q.1.2 Discuss a decision that is supported by each of the following computerised systems in
Nomsa’s flower shop:
a) Human Resources (HRIS),
b) Financial Information (FIS),
c) Inventory Management (LIS)
(9)
a) Human Resources Information System (HRIS):
- With a HRIS in place, Nomsa can streamline her employees' schedules, track their performance, manage payroll efficiently, and ensure compliance with labor laws and regulations. This will help her optimize her workforce and ensure that her employees are happy and productive, leading to better customer service and overall business success.
b) Financial Information System (FIS):
- Implementing a FIS will allow Nomsa to track her financial transactions, manage budgets, and generate financial reports with ease. This will help her make informed decisions about pricing, inventory levels, and resource allocation, leading to improved profitability and financial stability for her flower shop.
c) Inventory Management System (LIS):
- An Inventory Management System will help Nomsa keep track of her flower stock levels, monitor sales trends, and automate reordering processes. This will help her prevent stockouts, reduce excess inventory, and improve overall efficiency in managing her inventory. Additionally, the system can provide valuable insights into customer preferences and help optimize her product offerings.