Question

b) After approaching the customer, you learn he is shopping for a gift for his wife, but has no idea what to get her. He does know what size clothing she wears though. Based on your knowledge of the store's products, you know that your dresses and handbags in bright colors are very popular right now. What questions could you ask to perform a needs assessment and determine exactly what will work for the customer? Demonstrate your approach. (2 points)

I

Answer 1

[AI-generated answer — Bot]

would start by asking the customer what his wife's favorite colors are. Then, I would ask if she has any particular style preferences when it comes to clothing and accessories. Finally, I would ask if she has any special occasions coming up that she may need a dress or handbag for. By asking these questions, I can get a better understanding of the customer's needs and determine which of our products would be the best fit for his wife.