# Hello, I am lost and don't understand I need to find the readiblity formula for this scenario. The trip scheduled for Mexico has been cancelled due to the bankruptcy of the bus company. You must tell 25 of your classmates that the trip has been cancelled and that they have lost their \$100. deposit. How will you convey the info and still uphold there goodwill toward you? Thanks

"The trip scheduled for Mexico has been cancelled due to the bankruptcy of the bus company. You must tell 25 of your classmates that the trip has been cancelled and that they have lost their \$100 deposit. How will you convey the info and still uphold there goodwill toward you?"

I copied and pasted the above passage into a Word document and then typed READABILITY into the help search box. I have Word 2003, so the readability process is built into the spelling and grammar check process. It told me these things about the readability in this passage:

Passive sentences = 66%
Flesch-Kinkaid Grade Level = 7.4 (meaning it would take someone reading on grade level in 7th grade, 4th month of the school year to understand the passage)

=)

"The trip scheduled for Mexico has been cancelled due to the bankruptcy of the bus company. You must tell 25 of your classmates that the trip has been cancelled and that they have lost their \$100 deposit. How will you convey the info and still uphold there goodwill toward you?"

"The trip scheduled for Mexico has been cancelled due to the bankruptcy of the bus company. You must tell 25 of your classmates that the trip has been cancelled and that they have lost their \$100 deposit. How will you convey the info and still uphold there goodwill toward you?"

"The trip scheduled for Mexico has been cancelled due to the bankruptcy of the bus company. You must tell 25 of your classmates that the trip has been cancelled and that they have lost their \$100 deposit. How will you convey the info and still uphold there goodwill toward you?"

6 years ago

8 months ago

## To improve the readability of the given passage, you can follow a few steps:

1. Use active voice: Passive sentences make the text more difficult to read and understand. Rewrite the sentences in active voice to make it more clear and direct. For example, instead of saying "The trip scheduled for Mexico has been cancelled," you can say "We have cancelled the trip to Mexico."

2. Simplify the sentences: Break down complex sentences into shorter, simpler ones. Avoid using unnecessary jargon or technical terms. For example, instead of saying "due to the bankruptcy of the bus company," you can say "because the bus company went bankrupt."

3. Use familiar language: Choose words and phrases that your classmates will easily understand. Avoid using complex or formal language. For example, instead of saying "uphold there goodwill toward you," you can say "maintain a good relationship with them."

By implementing these steps, you can transform the passage into a more readable version:

"We have cancelled the trip to Mexico because the bus company went bankrupt. Unfortunately, this means that the \$100 deposit you paid is no longer refundable. I need to inform all 25 of you about this situation while still maintaining a good relationship. How do you think I should convey this information to uphold everyone's goodwill toward me?"

Remember, good readability is important when communicating important information to others, especially when it involves unexpected negative news like this.