Group communication should be evaluated according to which of the following characteristics?
a. Do the group members attain their individual goals?
b. Do all members participate in the decision-making process?
c. Does the group leader encourage member-to-member interaction?
d. all of the above
Leadership effectiveness should be evaluated according to which of the following characteristics?
a. Does the leader keep the discussion focused on the issues?
b. Does the leader encourage critical thinking?
c. How well does the leader manage conflict in the group?
d. all of the above