1.List 4 ways to minimise potential hazards in the workplace.
2.Given the following, identify one potential hazard for each and state what corrective action you would take in each case:
a. Wet floor
b. Electrical wiring
c. Lifts
3.Why does staff need to know that they are working in a safe environment?
4.Explain safety and evacuation procedures to follow in the event of a fire.
5.Where should emergency numbers be displayed.
6.Would the safety and security procedures be any different in the banking sector than they are in the Hospitality sector? Explain your answer
7.List at least 3 ways on how to improve security in an organisation.
8.What is the Impact on staff and customers when a high level of security is not maintained?
9.Explain what to do in the event of a violent situation
10.Decide what information concerning safety and security needs to be communicated to staff.
11.Explain the importance of securing unauthorised areas from customer access
12.List the areas that are there for the exclusive use of guests.
13.Explain why storage areas are secured against unauthorised access
14.Describe emergency situations when normal procedures would not be followed.
1. Ways to minimize potential hazards in the workplace:
a. Implement regular safety training for all employees.
b. Conduct regular safety inspections of the workplace.
c. Provide appropriate safety equipment and gear.
d. Encourage open communication between employees and management regarding potential hazards.
2.
a. Potential hazard: Wet floor
- Corrective action: Place warning signs indicating the wet floor and ensure prompt clean-up.
b. Potential hazard: Electrical wiring
- Corrective action: Regular maintenance and inspection of electrical wiring by a qualified professional.
c. Potential hazard: Lifts
- Corrective action: Regular maintenance and inspection of lifts by a qualified professional.
3. Staff need to know that they are working in a safe environment to ensure their well-being, prevent injuries, and create a positive work environment.
4. Safety and evacuation procedures in the event of a fire:
- Alert all occupants and activate the fire alarm.
- Evacuate the building using designated fire exits.
- Assemble at a designated meeting point outside the building.
- Do not re-enter the building until the all-clear is given by emergency personnel.
5. Emergency numbers should be displayed in prominent locations such as near exits, in break rooms, and in common areas.
6. Safety and security procedures may vary between the banking and hospitality sectors due to differences in industry regulations, types of potential threats, and specific security measures required for each sector.
7. Ways to improve security in an organization:
a. Implement access control measures such as keycard entry or biometric scanners.
b. Install security cameras in key areas.
c. Conduct regular security audits and assessments.
8. If a high level of security is not maintained, staff and customers may feel unsafe, leading to a decline in trust and potential harm to individuals.
9. In the event of a violent situation, individuals should try to stay calm, alert authorities immediately, and follow any provided emergency procedures for evacuation or sheltering in place.
10. Information concerning safety and security that needs to be communicated to staff includes emergency procedures, contact information for security personnel, and reporting suspicious behavior.
11. Securing unauthorized areas from customer access is important to protect sensitive information, valuable assets, and ensure the safety of individuals within the organization.
12. Areas for the exclusive use of guests may include guest rooms, hotel facilities such as pools or gyms, and designated dining areas.
13. Storage areas are secured against unauthorized access to prevent theft, protect valuable assets, and ensure the safety of individuals within the organization.
14. Emergency situations when normal procedures would not be followed may include situations where immediate action is necessary to ensure the safety and well-being of individuals, such as during a natural disaster or active shooter situation.