sub-task 2: code of conduct and ethical issues in an organisation
your lecture will give you two examples of codes of conduct. you may also research other codes of conduct. using this information you must draw up a code of conduct for the business you chose in pat 1 using the following headings.
the example of code of conduct is serene healing mobile spa.
customer responsibility
commitment to a fair and healthy work environment:
equal opportunity
discrimination and harassment
workplace violence
health and safely
substances abuse
misconduct off the job
families and relatives
Code of Conduct for Serene Healing Mobile Spa
Customer Responsibility:
1. We are committed to providing exceptional customer service and ensuring the satisfaction of all our clients.
2. We will always prioritize the needs and comfort of our customers and strive to exceed their expectations during each interaction.
Commitment to a Fair and Healthy Work Environment:
1. We will foster a work environment that is inclusive, respectful, and free from discrimination or harassment of any kind.
2. We will treat all employees with fairness and promote a healthy work-life balance.
Equal Opportunity:
1. We will provide equal opportunities for advancement to all employees, regardless of race, gender, age, sexual orientation, religion, or disability.
2. We will take proactive measures to eliminate any barriers to equal opportunities within our organization.
Discrimination and Harassment:
1. We have zero tolerance for discrimination or harassment in any form. Any reports of such behavior will be thoroughly investigated and appropriate action will be taken.
Workplace Violence:
1. We will not tolerate any form of violence or threats of violence in the workplace. Any incidents of workplace violence will be immediately reported and addressed.
Health and Safety:
1. We are committed to providing a safe and healthy work environment for all employees and customers.
2. We will comply with all health and safety regulations and take proactive measures to prevent accidents or injuries.
Substance Abuse:
1. We prohibit the use of alcohol, drugs, or any other substances that may impair an employee's ability to perform their job duties safely and effectively.
Misconduct Off the Job:
1. Employees are expected to conduct themselves in a professional and ethical manner both on and off the job. Any behavior that reflects poorly on the organization will not be tolerated.
Families and Relatives:
1. We recognize the importance of work-life balance and support employees in maintaining healthy relationships with their families and relatives.