Why did the use of video conference calls (for example Skype, Zoom, MS Teams, etc) gain popularity during the pandemic?
Media coverage and their portrayal as a trendy and fashionable communication method influenced the increased use of video conference calls.
The limited availability of phone lines and network congestion forced people to rely on video conference calls as an alternative means of communication.
Video conference calls became the norm during the pandemic due to government regulations that mandated their use.
Video conference calls became the norm because they enabled businesses and organisations to continue operations and collaborate with team members in different locations.
The popularity of video conference calls was driven by a marketing campaign promoting their benefits over other communication methods.