1. Explain two strategies to deal with communication barriers.
2. What will you do when these barriers are present?
1. Two strategies to deal with communication barriers include:
- Active listening: This involves fully focusing on the speaker, showing that you are engaged in the conversation, and seeking clarification when needed. By actively listening, you can better understand the speaker's message and address any misunderstandings or confusion.
- Encouraging open communication: Create a safe and supportive environment where individuals feel comfortable expressing their thoughts and feelings. Encourage open communication by asking questions, providing feedback, and being empathetic towards others.
2. When communication barriers are present, I would first try to identify the root cause of the barrier. This may involve asking clarification questions, restating the message in my own words to confirm understanding, or seeking feedback from the other party. I would then implement strategies such as active listening and encouraging open communication to overcome the barriers and ensure effective communication. Additionally, I would remain patient and flexible in finding alternative ways to communicate if needed.