Communication skills
1) the way you communicate with others how you say things and what you say plays a role in how messages are received by the other person which type of communication uses gestures and tone of voice that can seem threatening to the other person? (1 point)
A aggressive
B assertive
C cooperation
D passive
2) which of these examples is an example of passive behavior? (1 point)
A actively listening to the other person
B always wanting your own way
C denying your own feelings and making excuses
D interrupting and being sarcastic
3) there are four communication skills that have proven to be very effective when sharing information. The four skills are: using "I" messages active listening assertiveness and..
A aggressiveness
B body language
C cooperation
D compromise