Thinking Critically and Solving Problems
Jason notices that the architects at his company spend a lot of time making photocopies. To cut costs
and increase efficiency, Jason hires an assistant to do all the copying. When workers need copies,
they submit a request to the assistant. The architects are now more efficient and costs are down, but
the contract manager is often late processing contracts because he is waiting for copies.
What principle of systems thinking does this illustrate?
OA) Everything is interconnected,
C B) Simple solutions are often the best solutions,
OC) Root causes may seem unrelated to the problem,
D) One must look for leverage points to change a system,