Difference between policy and procedure
Policy refers to a set of guidelines, principles, or rules that provide direction and guidance for decision-making and action within an organization. Policies are typically broad and high-level, defining the overall approach or stance that an organization takes on a particular issue. They are usually written in formal language, covering topics like ethics, safety, security, diversity, and employee conduct. Policies are intended to be long-lasting and provide consistency in decision-making across the organization.
On the other hand, procedures are step-by-step instructions that outline how specific tasks or activities should be carried out. They are more specific and detailed than policies, providing a clear sequence of actions to be followed in order to achieve a particular outcome. Procedures tend to be more operational and practical, focusing on specific processes or tasks. They are often documented in a more concise and easy-to-follow format, such as checklists or flowcharts, making them more accessible for implementation by employees.
In summary, policies set the overall framework and guidelines for decision-making, while procedures provide specific instructions for how to carry out tasks as per the established policies. Policies define what should be done, while procedures explain how it should be done.