McDonald’s Fast Food franchises typically hire more people to perform only specific tasks such as cooking, serving or cleaning because they are more efficient and productive in performing routine tasks in a highly specialized environment. They also have a few people who can perform more than one of these tasks, because they are more flexible and adaptable. By hiring both types of workers, McDonald’s can balance between efficiency and flexibility. Which strategy is McDonald’s using?

Question

McDonald’s Fast Food franchises typically hire more people to perform only specific tasks such as cooking, serving or cleaning because they are more efficient and productive in performing routine tasks in a highly specialized environment. They also have a few people who can perform more than one of these tasks, because they are more flexible and adaptable. By hiring both types of workers, McDonald’s can balance between efficiency and flexibility. Which strategy is McDonald’s using?

Group of answer choices

Division of Labor: Hiring specialists and generalists

Division of Power: Hiring managers and subordinates

Division of Resources: Hiring suppliers and consumers

Division of Roles: Hiring leaders and followers

Division of Quality: Hiring experts and novices

Answer 1