While working from home, your Internet goes out. Which of the following options is the FIRST step you'd take to get back online? *

1 Contact my ISP Provider to determine if the outage is widespread, and then get an ETA for restoration.

2 Check that my cables connecting my computer to the modem are secure, and then reboot the modem.

3 Contact my assigned IT department to file a ticket and wait for an ETA for restoration.

4 Call my supervisor and let him or her know that I am unable to work today.

2 Check that my cables connecting my computer to the modem are secure, and then reboot the modem.