What are the 5 steps of change?
The 5 steps of change, according to the ADKAR model (developed by Jeff Hiatt), are as follows:
1. Awareness: In this step, individuals become aware of the need for change, whether it be due to new goals, problems, or external factors influencing the organization.
2. Desire: Once aware, individuals need to develop a desire or willingness to support and participate in the change. This step involves understanding the benefits and consequences of the change and finding personal motivation to embrace it.
3. Knowledge: After developing the desire, individuals must acquire the necessary knowledge and understanding of how to change. This includes providing the training, information, and resources needed to develop the skills and capabilities required for the change.
4. Ability: In this step, individuals demonstrate the ability to implement the change on a practical level. It involves applying the knowledge gained from the previous step and using the newly acquired skills in real-life situations.
5. Reinforcement: The final step focuses on reinforcement and sustainability of the change. It involves establishing systems, processes, and structures to ensure the change is embedded into the organization's culture and continues to be maintained over time. Feedback, recognition, and ongoing support are vital to reinforce and sustain the change.