Which skill in communication helps to eliminate miscommunication?
(1 point)
Responses
body language
body language
self-disclosure
self-disclosure
active listening
active listening
eye contact
eye contact
active listening
Active listening helps to eliminate miscommunication.
The skill in communication that helps to eliminate miscommunication is active listening. Active listening involves fully focusing on the speaker, understanding their message, and providing feedback to ensure mutual understanding.
To improve your active listening skills, here are some tips:
1. Pay attention: Avoid distractions and give your full attention to the speaker. Maintain eye contact to demonstrate that you are engaged.
2. Avoid interrupting: Let the speaker finish their thoughts before responding or asking questions. Interrupting can disrupt the flow and lead to miscommunication.
3. Use nonverbal cues: Show interest through nonverbal cues like nodding your head, smiling, and maintaining an open posture. This encourages the speaker to continue sharing their thoughts.
4. Paraphrase or summarize: Repeat or restate what you understood from the speaker's message to ensure your understanding is accurate. This gives the speaker a chance to clarify any misunderstandings.
5. Ask questions: If something is unclear or you need further clarification, don't hesitate to ask questions. It demonstrates your engagement and helps fill any gaps in your understanding.
By practicing active listening, you can enhance your ability to understand others' perspectives, minimize misunderstandings, and improve overall communication effectiveness.