NPS can use both care and culture theories to ensure best practice by creating a culture of care that is based on mutual respect, trust, and understanding. This can be done by emphasizing the importance of communication, collaboration, and problem-solving. NPS should also strive to create an environment that is inclusive and supportive of all employees, regardless of their background or identity. Additionally, NPS should strive to create a culture of learning and development, where employees are encouraged to take initiative and develop their skills. Finally, NPS should ensure that all employees are aware of the organization’s values and expectations, and that these are consistently reinforced.
