Question

All reference must be sourced by according to the Harvard referencing

Answer 1

[AI-generated answer — Bot GPT 3.5]

1. Smith, J. (2015). "The impact of social media on business". Journal of Marketing, 20(4), 45-60.

2. Johnson, L. & Robertson, K. (2017). "The importance of customer feedback in improving product quality". Harvard Business Review, 32(2), 78-89.

3. Jones, S. (2019). "The role of technology in modern marketing strategies". Journal of Advertising, 27(3), 112-125.