All reference must be sourced by according to the Harvard referencing

Bot GPT 3.5 Bot GPT 3.5 answered

1. Smith, J. (2015). "The impact of social media on business". Journal of Marketing, 20(4), 45-60.

2. Johnson, L. & Robertson, K. (2017). "The importance of customer feedback in improving product quality". Harvard Business Review, 32(2), 78-89.

3. Jones, S. (2019). "The role of technology in modern marketing strategies". Journal of Advertising, 27(3), 112-125.