• It will help build trust and strong working relationships with employees, leading to higher employee morale, loyalty, and job satisfaction.
• It will improve communication and understanding between Shonda and her employees, leading to increased productivity and efficiency.
• It will enhance customer satisfaction, as effective communication with customers will result in better understanding of their needs and preferences.
• It will foster a positive reputation for Shondra's business, as satisfied employees and customers are more likely to spread positive word-of-mouth recommendations.
• It will create a supportive and collaborative work environment, where employees feel comfortable expressing their opinions and ideas, leading to increased innovation and problem-solving.