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Handling difficult customers
Questions (4)
This is the type of customer who becomes angry when they can't get what they want. If the salesperson comes across this type of
3 answers
asked by
m
50 views
an effective way to handle a tired and cross customer is to
a.ask the customer what is wrong b.remain perfectly still c.remain
1 answer
asked by
susue
340 views
This is the type of customer who becomes angry when they can't get what they want. If the salesperson comes across this type of
1 answer
asked anonymously
15 views
This is the type of customer who becomes angry when they can't get what they want. If the salesperson comes across this type of
1 answer
asked anonymously
8 views
Subcategories (4)
Calming Angry Customers
De-escalation techniques
Dealing with Angry Customers
Strategies for managing customer emotions
Parent Categories (2)
Customer Relations
Customer Service