Your CEO is concerned that too much productivity is lost by having employees call each other, only to be directed to voice mail. He asks you if something can be done to counter this. What do you suggest?

a)
Integrate Dropbox into the company network.

b)
Integrate RDP into the company network.

c)
Integrate Microsoft Lync into the company network.

d)
Integrate TeamViewer into the company network.

To counter the problem of productivity loss due to employees calling each other and being directed to voicemail, I suggest considering option c) Integrate Microsoft Lync into the company network.

Microsoft Lync, now known as Microsoft Teams, is a communication and collaboration platform that offers various features to facilitate effective and efficient communication within an organization. By integrating Microsoft Lync into the company network, employees can utilize features such as instant messaging, audio and video calls, and desktop sharing, among others, to connect with their colleagues more effectively.

Here's how to implement this solution:

1. Research and evaluate the features and compatibility of Microsoft Lync or Microsoft Teams for your company's needs.

2. Determine the hardware and infrastructure requirements for implementing Microsoft Lync. Consult with the IT department or relevant professionals to ensure the network can accommodate the necessary bandwidth and security measures.

3. Plan for a phased implementation, starting with a pilot group or department to test the system and gather feedback before rolling it out to the entire organization.

4. Provide training and resources to employees to ensure they understand how to use Microsoft Lync effectively, including features like presence indicators, voice and video calling, and screen sharing.

5. Monitor and evaluate the usage and adoption of Microsoft Lync within the organization. Collect feedback from employees on their experience and address any issues or concerns that arise.

By integrating Microsoft Lync, employees can easily check the availability of their colleagues and choose the most appropriate method of communication, reducing the instances of reaching voicemail and streamlining communication processes.