You are a manager of a retail store.You are given permission by the owner of the
store to hire a fellow classmate to help out. One day you see the classmate take
some clothing from the store.When confronted by you, the peer laughs it off and
says the owner is insured, no one is hurt, and it was under $100. “Besides,” says
your acquaintance,“friends stick together, right?”What would you do?
Which is more important to you? Sticking with a friend who's a crook? Or living up to your and your employer's morals and ethics?
We'll be glad to comment on YOUR answer.
Of course, the most important factor is that stealing is illegal.
As a manager you are charged with maintaining the business you are in. Your friend has breached the terms of his employment and you have a duty to report him to the appropriate authority or to demand he return or pay for the merchandise. This would be followed by his firing or resignation dependant on the route your friend decides to take. Your contract is with your employer not your friend and as such should be honored.
Respond to Situation 3 on pp. 24-25 in the text. Is the mother legally culpable but morally blameless, legally culpable and morally culpable or something else? Explain your answer.
As a manager of a retail store, it is crucial to uphold ethical behavior and ensure the proper functioning of the business. In this situation, it is important to address the issue promptly and take appropriate action. Here's what you can do:
1. Gather evidence: If you witnessed your classmate taking clothing from the store, it is important to collect evidence, such as security footage or witness statements. This will provide a clear picture of the situation and help in making informed decisions.
2. Review store policies: Familiarize yourself with the store's policies regarding theft, employee conduct, and disciplinary actions. This will provide a framework for addressing the situation.
3. Speak privately: Arrange a private meeting with your classmate to discuss the incident. Remain calm and professional throughout the conversation.
4. Express concerns: Clearly communicate your concerns about their actions and the potential consequences. Emphasize the importance of honesty, integrity, and trust within the workplace.
5. Listen and document: Allow your classmate to explain their perspective, but make sure to document the conversation and their admission of wrongdoing if it occurs. This will serve as an official record.
6. Consult with the owner: Inform the owner about the incident and provide them with all the relevant information and evidence. Seek their guidance regarding the appropriate course of action.
7. Take disciplinary action: Based on the severity of the offense and the store's policies, determine an appropriate disciplinary action. This may include a warning, suspension, or termination. Ensure consistency with how similar cases have been treated in the past.
8. Report the incident: If necessary and in line with company policy, report the incident to the appropriate authorities, such as the police. This is particularly important for serious offenses or repeated theft incidents.
9. Monitor employee conduct: Continue observing the behavior of your classmate and other employees to ensure a safe and honest work environment. Implement additional security measures if necessary.
Remember, it is essential to handle such situations with fairness, professionalism, and integrity. Upholding the values of the store and ensuring the well-being of all employees is your responsibility as a manager.